A snapped garage door cable is a critical failure that can leave your door crooked, jammed, and dangerously unsecured. The lift cables are responsible for bearing the full weight of the door as it moves, working directly with the springs. When one cable breaks, the entire system becomes unstable, posing a significant risk of the door falling.
At Alfonso Garage Door, we treat snapped cables as the emergency they are. A broken cable can quickly lead to more severe damage, like bent tracks or broken panels. Our technicians provide fast, safe, and reliable cable replacement services, offering same-day appointments throughout San Francisco, CA, to secure your home and restore your door’s function.
A snapped cable has very distinct and alarming symptoms. Unlike a broken spring, which may just stop the door from moving, a broken cable often results in a visibly damaged and jammed door.
⚠️ Never attempt cable replacement yourself:
Extreme Spring Tension: The cables are what transfer the lifting force from the torsion springs. To replace a cable, the springs must be safely and professionally de-tensioned. Failure to do this can result in the springs releasing their energy explosively, causing severe injury.
Risk of Door Collapse: The remaining cable is holding the door’s weight under immense, unbalanced stress. Attempting to move the door or adjust the cables can cause the other cable to snap, leading to a complete and sudden collapse of the door.
Specialized Tools & Knowledge: A professional must not only replace the cable but also re-level the door, reset the cable drums, and re-tension the spring system correctly. This requires specialized tools and precise calibration to ensure the door is balanced and safe.
Our technicians at Alfonso Garage Door are trained to safely manage the high-tension systems, secure the door, and perform the replacement without risk to you or your property.
Visually inspect the cables on both sides. Look for any signs of fraying, broken strands, or rust, especially near the bottom brackets and the cable drums.
Check the pulleys (on extension spring systems) for wobble or wear.
Do not lubricate the cables themselves, as this can cause them to slip.
Instead, focus on lubricating the rollers, hinges, and springs, which reduces the overall strain on the entire system, including the cables.
Schedule a professional tune-up. A technician will check the cable tension, inspect for wear, check the pulley alignment, and ensure the door is properly balanced, which is the best way to extend the life of your cables.
Visible fraying or individual broken wires ("whiskers").
Rust or corrosion on the cables.
The door is moving in a jerky or shaky way.
The door appears slightly off-balance or crooked.
Owner
Leads the team with expertise, ensuring reliable garage door installations and repairs.
Technician
Skilled in maintenance, repair, and troubleshooting of all residential and commercial garage doors.
Technician
Experienced in spring replacement, opener installation, and emergency garage door services.
Technician
Specializes in cable, roller, and track repairs, ensuring smooth and safe door operation.
We follow all DASMA Garage Door Safety Guidelines on every job.
Our safety protocols and training are aligned with OSHA Safety Standards to protect both our technicians and your property.

Contact us for a no-obligation assessment of your garage door needs. We provide transparent pricing and honest recommendations.

Our certified technicians arrive on time with fully stocked service vehicles, ready to complete most repairs on the first visit.

All our work is backed by comprehensive warranties on parts and labor, ensuring your complete satisfaction.

We provide follow-up service and are always available for questions or additional needs.



















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