SMS Opt-In Policy

SMS Opt-in Policy

At Alfonso Garage Door Services, we use SMS messaging to communicate important job updates, scheduling alerts, and urgent service info with our technicians and subcontractors. This page outlines how you can opt in to receive these messages, what types of messages you can expect, and how to opt out at any time.

We value transparency and compliance — by opting in, you’re agreeing to receive texts solely related to service coordination and dispatch. We do not send marketing messages unless you explicitly request them.

1. Who We Are

Alfonso Garage Door Services (“Alfonso,” “we,” “our,” “us”) sends text messages (SMS/MMS) to on-call technicians and subcontractors about job assignments, scheduling updates, and urgent service alerts.

2. How You Opt In

You consent to receive these messages when you:

  • complete your onboarding paperwork and provide a mobile number; or

  • text JOIN to [YOUR SENDING NUMBER]; or

  • reply YES to an invitation text from us.

3. Message Content & Frequency

  • Typical messages: job addresses, service details, schedule changes, safety notices.

  • Frequency varies with workload (0-15 texts per day).

4. Charges

Message and data rates may apply, depending on your mobile plan.

5. Opt-Out

Text STOP at any time to cancel. You will receive a single confirmation text and will no longer get job alerts unless you opt-in again.

6. Help

Need assistance? Text HELP or contact dispatch:

7. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Book an Appointment

Emergency Call: (408) 580-7949

SMS consent will not be shared with any third party and an affiliate for marketing, nor will any phone numbers for SMS purpose